FLO Systems Marketing ("we," "our," or "us") operates the website FLO Systems Marketing. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
Information We Collect
Personal Information
When you register for our services, request a consultation, or contact us, we may collect the following personal information: Name, Email address, Phone number, Business name and information, Service preferences and interests
Automatically Collected Information
When you visit our website, we automatically collect certain information, including: IP address, Browser type and version, Device type, Pages visited and time spent on pages, Referring website
How We Use Your Information
We use the information we collect to:
* Provide and improve our digital marketing services
* Communicate with you about our services, including scheduling appointments and sending service updates
* Send you marketing communications (with your consent)
* Respond to your inquiries and provide customer support
* Analyze website usage to improve our services
* Comply with legal obligations
SMS and Email Communications
By providing your phone number and/or email address on our website, you consent to receive:
* Text messages (SMS) related to appointment confirmations, service updates, and marketing communications
* Email messages related to our services, newsletters, and promotional offers
Message and data rates may apply. Message frequency varies based on your interactions with us.
How to Opt-Out:
* SMS: Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message to unsubscribe from SMS communications
* Email: Click the "Unsubscribe" link at the bottom of any email or contact us directly
Cookie and Tracking Technologies
We use cookies and similar tracking technologies to:
* Remember your preferences and settings
* Understand how you use our website
* Improve your user experience
You can disable cookies in your browser settings, though some features of our website may not function properly if you do so.
Google Analytics
We use Google Analytics to analyze website traffic and usage. Google Analytics collects information such as your IP address, browser type, and pages visited. This information is used solely to improve our website and services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:
* Service Providers: Third-party vendors who help us operate our business (e.g., email service providers, payment processors, CRM platforms)
* Legal Requirements: When required by law, subpoena, or legal process
* Business Transfers: In connection with a merger, acquisition, or sale of our business
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
* Access the personal information we hold about you
* Request correction of inaccurate information
* Request deletion of your personal information
* Opt out of marketing communications
* Object to our processing of your information
To exercise any of these rights, please contact us using the information below.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
* Right to know what personal information we collect, use, disclose, and sell
* Right to request deletion of your personal information
* Right to opt out of the sale of your personal information (we do not sell personal information)
* Right to non-discrimination for exercising your CCPA rights
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will delete it immediately.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain contact information for up to 7 years following your last interaction with us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website with an updated "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
CAN-SPAM Compliance
We comply with the CAN-SPAM Act. All marketing emails include:
* A clear identification that the message is an advertisement
* Our physical business address
* A clear and conspicuous way to opt out of future emails
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
FLO Systems Marketing
Media Spoon Marketing DBA FLO Systems Marketing
Email: [email protected]
Phone: 760-512-8307
Address: Palm Desert, California